FAQ
What is your return policy?
We offer a 30-day return policy. If you are not satisfied with your purchase, please contact us at nelira.support@gmail.com within 30 days of receiving your item, and we will guide you through the return process
What payment methods do you acc
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout is secure and encrypted for your safety.
Can I modify or cancel my order after placing it?
We process orders quickly! If you need to make changes or cancel, please email us as soon as possible. Once an order has been shipped, it cannot be modified or canceled.
How long does shipping take?
Standard international shipping typically takes between 6 to 12 business days, depending on your location. Order processing takes 1 to 3 business days.
Do you ship internationally?
Yes! We offer international shipping to ensure our products can reach customers worldwide.
Can I track my order?
Yes! As soon as your order is shipped, you will receive a confirmation email with a tracking number. You can also use the Track Your Order link in our website footer to check its status anytime.